There are two pieces of software to install


Prior to plugging the USB cradle into your computer, you want to install the virtual COM port driver.  The drivers for the cradle are here:

http://nanocran.com/willowretailsuite/308%20Driver_V440.zip


During the inventory, the DataRead program allows you pull the data off from the scanners. The program to get the files off the cradle is:

http://nanocran.com/willowretailsuite/ScannerSync.zip

 

You’ll want that program to be in “Append” mode so as not to overwrite each scanner dump.


 


To find the COM port of the cradle, open the computer’s Device Manager and look for the COM port that is assigned to that device.