NEW FEATURES

POINT OF SALE RESKIN

We continue to develop on the updated POS that is optimized for touch and accessibility. If you have not started utilizing this new POS format, but would like to, contact your Account Manager or Client Success.
Complete overview and updated help documents.

Action Required:

Machine Setting: New POS Enabled? = True
Version: 11.0+

GIFT CARD RECEIPTS

A new company level setting exists to allow Gift Card Receipts to print separately from the primary transaction receipt.

If multiple Gift Cards are purchased in a transaction with no other items, a summary transaction receipt will print followed by a receipt for each Gift Card.

The Gift Card Receipt, which includes abstracted Gift Card number and purchase amount, can be included with the gift card for the customer or giftee’s future reference if an amount is not printed on the Gift Card or noted on the Gift Card holder/envelope.

Action Required:

Ask FieldStack for assistance if you are unfamiliar with Settings.

Company Setting: Print Individual Gift Card Receipts = True

FROZEN SURCHARGE REFUND

Delivery drivers who utilize the proof-of-delivery/frozen temperature system, will now have the option to set the frozen surcharge to “Refund Needed.” This is sometimes necessary when a customer is at home to accept their frozen delivery or leaves their own chilled container for the driver. If a refund for the frozen charge is initiated by the driver, an email will be sent to the customer service email you have provided to FieldStack. When the email is received, the surcharge will need to be refunded from the order.

IMPROVEMENTS

REPLENISHMENT GRID

Added a summary to bottom of grid showing the total for each item in the grid. Added a summary to the right showing the total of each data point across all stores in the grid.

Sum of all item lines per store appear at the base of the grid:

Sum of all Data points per item appear to the right of the grid:

HOLD SUMMARY RECEIPT

Employee name inclusion and/or formatting was changed to match standard receipt printing. 

NEW POS: SALE COMPLETE

Published as 11.2.17 HotFix

Previously, when the Sale Complete dialog box was open, scanning a barcode or typing something followed by enter, would close the dialog and not search the item.

If a Gift receipt was printed, or the original Receipt was reprinted, followed by a scan or search, the entry would cause additional receipts to print.

The flow has been altered. If an item is scanned, the dialog will close and that item will be scanned into the search box, if anything is typed followed by [enter], the dialog will close and that string will be searched in the search box.

.Net FRAMEWORK/COMPONENTS UPDATE

FieldStack has been updated to .Net 8 and our component library for grids and other layout components in FieldStack has been upgraded to its latest version.

PAYOUT ITEMS ON RECEIPTS

Historically, Payout items, if added to a sale, would not show on transaction receipts. These items will now show the payout amount listed as ($#.##) like other credits.

These uncommon items have a Secondary Category of “Paid Out”. The items may include legacy paper gift certificates, yard care, snow removal, window washing, etc. 

ORDERS > SEARCH ORDERS

For Vendors set up to send Bulk orders, the Search Orders tab would not show the Bulk Order checkbox when viewing the order details pop-up. This has been added to match what is shown in the Active Orders information.

BUG FIXES 

• Emailed Receipts - If a transaction contained a return for an item processed as not resellable, an associated ‘send’ would be included in the transaction. If the customer was set up to receive emailed receipts, receipts containing a ‘send’ would not trigger an email to be sent. This has been fixed.
• Vendor Order Grid – For item variants that had size, style, and color, sorting could ungroup similar items in the grid. This has been fixed so sorting from the column header will re-sort other columns as needed to keep information grouped.
• Replenishment Grid - Previously, items with negative on hand values in the warehouse would block activation of the grid even if the item in question was not going to be transferred. These "less than zero" items will now be ignored and the form can be processed.
• Hold Summary Receipts - In New POS, the Hold Summary Receipt (if enabled and customer is brought up on screen prior to holding the items) will automatically print after a deposit transaction is completed when an item or items are held with an initial deposit. Previously this functioned in legacy POS but not in New POS.
• Offline Login – During Offline resiliency events, some users, whose info may not have been cached, would be unable to login. This has been fixed so all users who have previously logged in should be able to log in during an offline event.