Special Order Clean Out

Modified on Mon, 13 Apr at 4:44 PM

Returns a list of special orders that have arrived but the customer hasn't picked up. Use this to call customers about their items or close the order and put the item on the regular sales floor. Can also show recently completed special orders.



Report columns:

  • Name Customer name
  • Phone Customer phone number
  • Customer Code - Customer account code
  • Item Name - Item name and description
  • UPC The item's barcode/UPC
  • Config Extended Configuration description
  • Arrival Date - Date the special order item arrived at the store
  • Completed Date the special order was completed/picked up (only shows when viewing completed orders)
  • Details Special order notes/details entered at time of creation
  • Store Store name
  • Days Number of days since the item arrived
  • Hold - "!" indicates an in-store hold (item arrived same day as order — typically a shorter hold window than a special order)

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