FieldStack Omni

Fulfilling A Marketplace Order [2017 Marketplace Update]
Generating a Pick List Using the Marketplace Order screen, which is accessed by either using {Alt-M} or by clicking the purple icon labeled Marketplace ...
Fri, 5 May, 2017 at 10:40 AM
Marketplace Picking Batches [2017 Marketplace Update]
The Picking Batch screen, located in Marketplace Mode, has a few additional features not covered in the parent article on Marketplace Fulfillment. Learning ...
Fri, 5 May, 2017 at 9:30 AM
Marketplace Postage [2017 Marketplace Update]
The Postage Select screen in Marketplace Mode has many features not covered in the parent article on Marketplace Fulfillment. This article will cover the us...
Wed, 21 Feb, 2018 at 4:26 PM
Marketplace Customer Service [2017 Marketplace Update]
The Marketplace Center is a tool designed for all your marketplace customer service needs. The Marketplace Center is located under the Retail tab in the Mar...
Fri, 5 May, 2017 at 4:20 PM
Refunding Marketplace Purchases [2017 Marketplace Update]
There will be situations where an online customer must be refunded a full or partial amount due to shipping error, unsatisfactory quality/ defect or a simpl...
Tue, 10 Apr, 2018 at 2:11 PM
Verifying an Address [2017 Marketplace Update]
In the event that an order has been created with an unverified shipping address, the order's status will be listed as "Bad Address". To fix t...
Mon, 8 May, 2017 at 4:53 PM
Changing Items [2017 Marketplace Update]
There are many reasons to want to change an item or items on a marketplace order. These can include customer requests for a different product, damaged produ...
Thu, 11 May, 2017 at 2:57 PM
Customer Order History [2017 Marketplace Update]
To review a customer's order history, simply enter the Retail tab and continue on to the 'Marketplace Center' button. Search using the provid...
Thu, 11 May, 2017 at 2:50 PM
Adding and Managing Web Store Images Listings
FieldStack Image Overview:   All non-product images should be stored in FieldStack as item listings.  For ease of searching, it is recommended that each...
Fri, 3 Nov, 2017 at 7:57 AM
Blocking items for sale on Amazon & the Web Store
Sometimes you may wish to block specific items from being listed automatically on Amazon, or being available for order through your web store. Items may inc...
Thu, 2 Nov, 2017 at 1:50 PM