FieldStack Omni

Fulfilling A Marketplace Order [2017 Marketplace Update]
Generating a Pick List Using the Marketplace Order screen, which is accessed by either using {Alt-M} or by clicking the purple icon labeled Marketplace ...
Sat, 11 Aug, 2018 at 1:34 PM
Marketplace Picking Batches [2017 Marketplace Update]
The Picking Batch screen, located in Marketplace Mode, has a few additional features not covered in the parent article on Marketplace Fulfillment. Learning ...
Fri, 5 May, 2017 at 9:30 AM
Marketplace Postage [2017 Marketplace Update]
The Postage Select screen in Marketplace Mode has many features not covered in the parent article on Marketplace Fulfillment. This article will cover the us...
Wed, 21 Feb, 2018 at 4:26 PM
Marketplace Customer Service [2017 Marketplace Update]
This article outlines the basics of Webstore Customer Service using the Marketplace Center tool, as well as a few other subsequent tools in FieldStack.  ...
Sat, 11 Aug, 2018 at 3:53 PM
Refunding Marketplace Purchases [2017 Marketplace Update]
There will be situations where an online customer must be refunded a full or partial amount due to shipping error, unsatisfactory quality/ defect or a simpl...
Wed, 15 Aug, 2018 at 4:39 PM
Verifying an Address [2017 Marketplace Update]
In the event that an order has been created with an unverified shipping address, the order's status will be listed as "Bad Address". To fix t...
Mon, 8 May, 2017 at 4:53 PM
Changing Items [2017 Marketplace Update]
In the event that an item on an order must be changed to a different product for damaged product replacement, incorrect stock etc., you must use the Change ...
Wed, 6 Jun, 2018 at 8:56 AM
Customer Order History [2017 Marketplace Update]
To review a customer's order history, expand the Search tab and open the Find Customer tool. If you have a unique identifier for the customer you wish ...
Tue, 5 Jun, 2018 at 11:30 AM
Adding and Managing Web Store Images Listings
FieldStack Image Overview:   All non-product images should be stored in FieldStack as item listings.  For ease of searching, it is recommended that each...
Fri, 3 Nov, 2017 at 7:57 AM
Blocking items for sale on Amazon & the Web Store
Sometimes you may wish to block specific items from being listed automatically on Amazon, or being available for order through your web store. Items may inc...
Thu, 2 Nov, 2017 at 1:50 PM