FieldStack Omni

Fulfilling A Marketplace Order [2017 Marketplace Update]
Generating a Pick List Using the Marketplace Order screen, which is accessed by either using {CTRL+M} or by clicking the purple icon labeled Marketplace...
Mon, 30 Dec, 2019 at 2:31 PM
Marketplace Picking Batches [2017 Marketplace Update]
The Picking Batch screen, located in Marketplace Mode, has a few additional features not covered in the parent article on Marketplace Fulfillment. Learning ...
Fri, 5 May, 2017 at 9:30 AM
Marketplace Postage [2017 Marketplace Update]
The Postage Select screen in Marketplace Mode has many features not covered in the parent article on Marketplace Fulfillment. This article will cover the us...
Mon, 30 Dec, 2019 at 2:27 PM
Marketplace Customer Service [2017 Marketplace Update]
This article outlines the basics of Webstore Customer Service using the Marketplace Center tool, as well as a few other subsequent tools in FieldStack.  ...
Sat, 11 Aug, 2018 at 3:53 PM
Refunding Marketplace Purchases [2017 Marketplace Update]
There will be situations where an online customer must be refunded a full or partial amount due to shipping error, unsatisfactory quality/ defect or a simpl...
Wed, 15 Aug, 2018 at 4:39 PM
Verifying an Address [2017 Marketplace Update]
In the event that an order has been created with an unverified shipping address, the order's status will be listed as "Bad Address". To fix t...
Mon, 8 May, 2017 at 4:53 PM
Changing Items [2017 Marketplace Update]
In the event that an item on an order must be changed to a different product for damaged product replacement, incorrect stock etc., you must use the Change ...
Wed, 6 Jun, 2018 at 8:56 AM
Customer Order History [2017 Marketplace Update]
To review a customer's order history, expand the Search tab and open the Find Customer tool. If you have a unique identifier for the customer you wish ...
Tue, 5 Jun, 2018 at 11:30 AM
Adding and Managing Web Store Images Listings
FieldStack Image Overview:   All non-product images should be stored in FieldStack as item listings.  For ease of searching, it is recommended that each...
Fri, 3 Nov, 2017 at 7:57 AM
Blocking items for sale on Amazon & the Web Store
Sometimes you may wish to block specific items from being listed automatically on Amazon, or being available for order through your web store. Items may inc...
Fri, 20 Dec, 2019 at 11:03 AM