Opening / Closing / Midday Drawer Count

Modified on Tue, 23 Jul at 10:35 AM

The different drawer count buttons can be found in the "Cash Drawer" section of the POS tab.

An opening drawer count is done when setting up registers before a store opens for business to customers. This ensures you have the minimum base amount of cash required for the drawer. This will vary depending on location.

A midday drawer count is used primarily to break up the day's finances in order to minimize the risk of money transfers and/or anomalies going unaccounted for. Someone who closes a register may not be aware of something that the person who opened the register was. This could complicate things. Having a midday drawer count splits the amount of transactions to be accounted for in half. This generally makes drawer amounts more accurate and reduces the margin for error due to miscommunication or lack of communication.

A closing drawer count is used to ensure the drawer has the correct amount of cash inside based on the day's purchases, returns, payouts, and the drawer's designated base amount of cash. After the closing drawer count, you will be prompted to remove cash from the register for subsequent deposit, to return the drawer to its opening base amount.

Credit Card Batching at Close

If you have TSYS credit card terminals, the closing drawer count will also begin the automated process to close out the credit card terminal transactions.
If you have Fiserv credit card terminals, batching is handled at the same time on a daily basis, from data held in the cloud and is not dependent on the closing of a POS computer.
Sales done on a Fiserv device are sent to the cloud. These sales batch by default at 9:45 EST on the Fiserv side. Closing a register does not initiate the batch close. Employees do not need to initiate the batch close.

Any variance between the amount of cash a register should have and the amount that is entered into the drawer count screen will be noted. A variance greater than $1.00 (or your store's desired setting) will be displayed in a pop-up to tell you the amount by which the drawer varies from expected, and will require you to re-count the drawer. If it is less than $1.00 (or your store's desired setting), the variance will be noted but won't force a re-counting of the drawer.

There are situations where a terminal's Cash Drawer will have less money at the end of the day than when it opened (base cash amount). For instance, if a store does a lot of used buyback, they might payout more cash than they take in or if a store cashes out groomer tips, those might be more than the cash they take in that day. The Open Count window should appear with red text letting you know that the drawer is under by $x amount.

After Closing: When finished closing all drawers and all required cash has been removed, tap Deposit Slip to print a consolidated summary of cash (and/or checks) that will need to be deposited at the bank.