Adding Multiple Images to Items via Item Edit

Modified on Mon, 13 Apr at 6:54 PM

Multiple product images give online customers a better view of what they're buying. Each image appears as a thumbnail on the product page that customers can click through.


Image Requirements

Images should be clear, manufacturer-supplied product photos.

  • Supported formats: JPG, JPEG, PNG, GIF, BMP
  • Maximum dimensions: 1280 pixels (images are automatically resized if larger)
  • Alt-text maximum length: 1024 characters


Adding an Image

        1. Open the item in the Edit Item screen (double-click the item name)

2. Click the Images tab in the lower left

3. Click Upload Image to browse your computer for an image file

4. In the popup, select your image and enter Alt-Text (a short description of the image - required for accessibility and SEO)

5. Click Insert

6. Click Save, then confirm with Yes to commit the image to the database


Note: Saving closes the Edit Item screen. To add another image to the same item, double-click the item name again and repeat the process.


Reusing Existing Images

If an image has already been uploaded to another item, click Get Existing instead of Upload Image to select from previously uploaded images. This opens a browser of all previously uploaded images that you can select from, avoiding duplicate uploads.


Managing Images

Right-click any image in the list to:

  • Edit the alt-text
  • Delete the image
  • Zoom in to preview
  • Replace with a different image



Updating Images on the Web Store

Images uploaded through the desktop application are stored in the cloud and will appear on the web store. However, images may be cached - if you don't see your changes reflected on the web store immediately, the image cache may need to be flushed. More information on cache flushing is in this article: Web Store Administration Page




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article