Searching for Items in the POS

Modified on Mon, 13 Apr at 5:56 PM

Basic POS Search

You can search for an item in the POS by typing the item's name, description, or key words into the search field. Press the {ENTER} key to search. Results are listed in most relevant order.

Advanced Search Shortcuts

There are several advanced searching options that use keyboard shortcuts:

Keyboard Shortcut	Result
{Alt + L}	fills the search box with the most recent search
{F2}	Use instead of {ENTER} to search for all items beginning with the search term (e.g. searching PINK with {F2} returns items named PINK, PINKERTON and PINK FLOYD)
{Shift + F2}	Use instead of {ENTER} to search for all items exactly matching the search term (e.g. searching PINK with {Shift + F2} returns items named PINK)
{Ctrl + F2}	Use instead of {ENTER} to search for items whose extended name begins with the search term (e.g. searching MADDEN NFL with {Ctrl + F2} would return X360/MADDEN NFL 10, PS3/MADDEN NFL 09, etc.)

Reading Search Results

Results appear in a split window - items listed in the top portion, with price and stock details in the bottom portion. The bottom pane can be collapsed or expanded.

Color coding:

Green - item is available. An item showing zero but green and underlined means stock exists at another location, warehouse, or through a vendor.
Red - item is unavailable or out of print
Blue - item is unreleased

Availability numbers:

The lower right pane shows detailed availability for the selected item. A number in parentheses indicates true availability after accounting for holds - for example, an item may show 10 in stock but (7) available because 3 are on hold.

Viewing Other Locations

By default, the search shows inventory for your current store. To view quantities across multiple locations, change the store or store group selector in the bottom ribbon. This setting applies to all subsequent searches until changed.

Negative inventory:

If an item shows a negative quantity, it needs physical verification. Managers can correct inventory using Send Mode (to decrease) or Receive Mode (to increase).

Example: POS Search Results

Additionally, the bottom pane can be collapsed/expanded by toggling the carrot key:

Sorting and Filtering Results

Click any column header to sort results.

Additional keyboard shortcuts for filtering options:

Shortcut	Function
C	Hide unavailable items
O	Hide out-of-stock items
L	Lock on this category
{Ctrl + F}	Find - opens a secondary search box to highlight keywords within results
F	Find in Store
H	Item History
I	Item Attributes
A	Find All (grouped search)

Note: For category, you must first select an item in the list to filter on its category.

Finally, as noted in the table above, CTRL+F will yield an additional search box that will highlight potentially helpful keywords or descriptors: