- 
                  
                    Adding value to multiple gift certificates
- 
                  
                    How to Close and Merge Customer Accounts
- 
                  
                    How to Redeem Customer Points
- 
                  
                    Putting an Item on Hold / Special Order
- 
                  
                    How to Replace a Customer Card
- 
                  
                    How to Create and Edit a Customer Account
- 
                  
                    Special Orders & Holds: View / Edit / Sell / Complete
- 
                  
                    How to Manage Customer Loyalty Programs
- 
                  
                    Creating new loyalty and gift cards
- 
                  
                    How to Add and Remove a Credit Limit